Privacy Policy (GDPR)

1. Data Controller

The controller of your personal data is:
Niro 3D
Company ID: 22389032
Email: info@niro3d.cz
Phone: +420 705 636 136

2. What Data We Process

We process the following categories of personal data:

• Identification data: first name, last name
• Contact data: email address, phone number
• Address data: billing and delivery address
• Order data: order history, uploaded 3D models
• Technical data: IP address, cookies (see Cookie Policy)

3. Purposes of Processing

We process your personal data for the following purposes:

• Performance of a contract - processing and delivering orders
• Compliance with legal obligations - accounting, tax obligations
• Communication with the customer
• Legitimate interest - improving services, fraud prevention
• Marketing - only with your consent

4. Data Retention Period

We retain personal data for the following periods:

• Order data: for the duration of the contractual relationship + 3 years
• Accounting documents: 10 years as required by law
• Marketing consent: until consent is withdrawn
• Uploaded 3D models: 30 days after order completion (then deleted)

5. Recipients of Personal Data

Your data may be shared with:

• Shipping companies - for delivering shipments
• Payment gateway (Stripe) - for processing payments
• Accounting and legal advisors - for compliance with legal obligations
• Cloud services (Cloudflare) - for website operation

6. Your Rights

As a data subject, you have the right to:

• Right of access – obtain information about the processing of your data
• Right to rectification – correct inaccurate data
• Right to erasure – request deletion of data under certain conditions
• Right to restriction of processing
• Right to data portability – obtain data in a machine-readable format
• Right to object – to processing based on legitimate interest
• Right to withdraw consent – at any time, without affecting the lawfulness of prior processing

To exercise your rights, contact us at info@niro3d.cz.

7. Data Security

We protect your personal data using modern technical and organizational measures, including data transmission encryption (HTTPS), secure data storage, and access restrictions.

8. Supervisory Authority

You have the right to file a complaint with the Office for Personal Data Protection:
Office for Personal Data Protection
Pplk. Sochora 27, 170 00 Prague 7
www.uoou.cz